Overview
Lumivox Publishing, LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This page sets forth our policy for handling copyright infringement claims and outlines the procedure for submitting DMCA notices.

Procedure for Copyright Infringement Claims
If you believe that your copyrighted work has been reproduced or distributed on our website in a way that constitutes copyright infringement, please provide a written notification containing the following information:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed, including a description sufficient to locate the material on our website.
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Submission Instructions
Send your DMCA notice via email to: office@lumivoxpublishing.com. Please include “DMCA Notice” in the subject line. Upon receipt, we will promptly review your notice and take appropriate action under the DMCA, which may include removal of the infringing material.

Counter-Notification Process
If you believe that your material was removed in error or misidentification, you may submit a counter-notification. Your counter-notification must include:

• Your physical or electronic signature.
• Identification of the material removed and the location at which the material appeared before removal.
• A statement under penalty of perjury that you have a good faith belief the material was removed due to mistake or misidentification.
• Your name, address, telephone number, and email address.
• Consent to the jurisdiction of the appropriate federal court, and agreement to accept service of process from the party that submitted the DMCA notice.

Safe Harbor
In accordance with the DMCA, Lumivox Publishing, LLC shall not be held liable for monetary damages in connection with the removal of or the failure to remove infringing content, provided that we act in good faith and in accordance with this DMCA policy.

Modifications to This DMCA Notice
Lumivox Publishing, LLC reserves the right to amend or modify this DMCA Notice at any time without prior notice. Changes will be effective immediately upon posting on this page.

Contact Information
For any inquiries regarding this DMCA Notice, please contact us at office@lumivoxpublishing.com.

By using this website, you acknowledge that you have read, understood, and agree to abide by this DMCA Notice.

Refund/Return Policy

Scope of Policy
This Refund/Return Policy applies to all digital products and services offered by Lumivox Publishing, LLC through our website. By purchasing any product or service, you acknowledge and agree to the terms of this policy.

Digital Product Sales
Due to the digital nature of our products (including audiobooks and related content), all sales are final. Once a digital product is delivered or downloaded, no refunds or returns will be granted, except as provided below.

Defective or Non-Conforming Products
If you believe you have received a defective or non-conforming digital product, please contact us within 7 days of purchase at office@lumivoxpublishing.com. We will evaluate your claim on a case-by-case basis and, at our sole discretion, may offer a replacement or credit.
Please note that any resolution is at the sole discretion of Lumivox Publishing, LLC.

Service Interruptions and Technical Issues
While we strive to ensure uninterrupted access and quality of our digital products, technical issues may occasionally occur. If you experience difficulties that prevent you from accessing purchased content, please contact our support team at office@lumivoxpublishing.com. We will work to resolve any technical issues, but no refunds will be issued solely due to temporary interruptions or technical errors.

Cancellation Policy for Services
For any services that involve scheduled content releases or subscriptions, you may cancel your service in accordance with the cancellation instructions provided at the time of purchase. Cancellation will prevent future charges; however, it does not entitle you to a refund for any charges already incurred.

Dispute Resolution
If you have concerns or disputes regarding a transaction, please contact us first at office@lumivoxpublishing.com to attempt to resolve the issue. If a resolution cannot be reached, you may seek further recourse through legal channels. By making a purchase, you agree to resolve any disputes in accordance with the governing law specified in our Terms of Use.

Modifications
Lumivox Publishing, LLC reserves the right to amend or update this Refund/Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

Contact Information
For any questions regarding this Refund/Return Policy, please contact us at office@lumivoxpublishing.com.

By completing a purchase on this website, you acknowledge that you have read, understood, and agree to be bound by this Refund/Return Policy.